Paul wrote about his experience for the Ministry of Justice on Medium.
In this, Paul says:
"I arrived at the centre just after lunch, having been at my constituency office in the morning. I was invited to sit in on the drop-in sessions that ran throughout the afternoon and saw a wide range of people with a wide range of issues. It was clear that no two cases are the same, and there is no “one size fits all” approach.
There was a steady stream of people looking for assistance, but the thing that struck me most about these cases was that a lot of the problems we heard about were able to be resolved without the need for legal advice. We could point people to other sources of information and support to make sure that they can resolve their issue before they reach the need to attend court.
The main take away for me was that it is so important for people to get the right type of support, and, crucially, at the right time."